Therapists for TMU Student Wellbeing – Covered by Your Student Insurance
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Our experienced mental health therapists offer online sessions to support clients.
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If you're a full-time undergraduate student at Toronto Metropolitan University (TMU), your student health plan likely covers therapy services at 100% reimbursement up to a maximum of $1,000 per benefit year. This coverage applies to services provided by licensed psychologists, social workers (RSW or MSW), and registered psychotherapists. Accessing therapy through student insurance makes mental health support affordable and ensures you can focus on your studies and personal growth without financial stress.
Whether you're managing academic pressures, navigating relationships, or dealing with personal challenges, therapy covered by your student insurance can provide essential support. Online therapy options further enhance convenience and accessibility, enabling you to attend confidential sessions from home or another private space while balancing a busy student schedule.

Booking an Online Therapy Session
Get started today by booking an online therapy session by exploring the following steps:
Find a Therapist
Explore our team page or complete the matching form to be paired with a therapist who fits your needs and preferences.
Schedule a Free Consultation
Book a free consultation to ask questions, discuss goals, and see if it feels like the right fit.
Book a First Session
Once you’re ready, schedule your first fullsession online. Your therapist will guide youthrough the process and help you get started.
Frequently asked questions
What therapy services are covered by the TMU student insurance plan?
The TMU student insurance plan covers a broad range of mental health services provided by licensed professionals, including psychologists, social workers (RSW or MSW), and registered psychotherapists. Services may include individual therapy, couples therapy, family therapy, and group sessions, depending on the provider. Coverage reimburses up to 100% of costs for full-time undergraduate students, up to $1,000 per benefit year.
Therapy services under this plan can address a wide variety of mental health concerns such as anxiety, depression, stress, academic challenges, identity exploration, relationship difficulties, trauma, and grief. Online sessions are also covered, which provides flexibility for students who may have demanding schedules or live off-campus. The inclusion of multiple modalities ensures that students can work with a therapist whose approach aligns with their personal needs, whether that is cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), acceptance and commitment therapy (ACT), somatic therapy, mindfulness-based therapy, or other evidence-based methods.
How do I access therapy services under my student insurance?
Students can access therapy services by booking sessions with licensed professionals who accept UHIP or the student insurance plan. The first step is to verify the provider’s credentials and confirm that they submit receipts that meet the requirements for insurance reimbursement. Once confirmed, students can schedule sessions online or in-person, based on availability and personal preference.
Many therapists offer flexible online appointments, which is particularly helpful for students balancing coursework, part-time jobs, or extracurricular commitments. The online format also ensures access to therapy for students who live off-campus or in areas without easy access to in-person services. Scheduling is usually straightforward: students select an available time that fits their schedule, complete a brief intake form detailing goals and concerns, and attend their session in a secure, confidential virtual environment.
Are online therapy sessions covered by my student insurance?
Yes, online therapy sessions are fully covered under the TMU student insurance plan, provided the therapist is licensed and registered with the insurance provider. Online therapy uses secure video platforms that meet privacy standards to ensure confidential, professional care.
Online therapy has become increasingly common for students who need flexible options to accommodate their busy schedules. In addition to convenience, online therapy allows students to engage in sessions in a safe, familiar environment, which can enhance comfort and openness during therapy. Therapists ensure sessions are conducted in ways that maintain privacy, including using encrypted platforms and guiding students to create a private space for discussions.
How do I submit a claim for therapy services?
After each session, students receive a detailed receipt from their therapist that includes the date of service, provider’s name, type of session, and the cost. This receipt can be submitted directly to the insurance provider for reimbursement. Most student insurance plans allow claims to be submitted online for efficiency, and reimbursements are usually processed within a few business days.
It’s important to keep organized records of all therapy receipts and any correspondence with the therapist. In some cases, the insurance provider may require additional documentation or forms, especially for new providers or first-time claims. Having a clear understanding of the claims process ensures students receive full reimbursement without delays.
What if my therapy session costs exceed the annual coverage limit?
If your therapy expenses exceed the $1,000 annual benefit, you may be responsible for paying the difference out-of-pocket. Many therapists offer sliding scale rates or payment plans to accommodate students who require additional sessions beyond the coverage limit.
Students are encouraged to discuss fees and potential costs with their therapist before booking sessions. Being proactive helps manage expectations and ensures that financial concerns do not interfere with accessing therapy. Some therapists may also provide options for shorter sessions or modified frequency to help maximize coverage while maintaining therapeutic progress.
Can I see a therapist who is not listed by the university?
Yes. Students may choose any licensed therapist who accepts UHIP or student insurance coverage, provided they meet the insurance requirements for documentation and credential verification. It’s important to confirm that the therapist’s credentials are valid and that they are qualified to provide the type of therapy needed, whether that’s individual therapy, couples work, family therapy, or specialized modalities such as EMDR or CBT.
Students may benefit from exploring multiple therapists to find a good fit for personality, approach, and therapy style. Compatibility is important for effective outcomes, and finding a therapist who feels comfortable and supportive can make a significant difference in engagement and progress.
Are there additional costs associated with therapy services?
If your therapy sessions fall within the insurance coverage limits, there should be no additional costs. However, any session fees that exceed the coverage limit will be your responsibility. To avoid surprises, students should confirm fees and billing practices with their therapist in advance.
Some therapists also offer optional services, such as supplementary resources, workshops, or extended sessions, which may not be covered. Discussing all potential costs beforehand ensures clarity and allows students to plan accordingly. Transparent communication about fees is key to maintaining a positive and stress-free therapy experience.
How do I find a therapist covered by my student insurance?
Students can find therapists by searching for licensed providers who accept UHIP or student insurance coverage. Insurance providers typically maintain a directory of eligible therapists, often including their specialties, session formats, and accepted modalities. Contacting the insurance provider directly or reviewing the student insurance guide can help identify providers in your area who are credentialed and covered.
Additionally, students can look for therapists who offer flexible online scheduling to accommodate academic and personal commitments. Comparing therapist profiles, reading about their approaches, and understanding their areas of expertise can help students select a therapist who aligns with their needs.
Is therapy covered for graduate students at TMU?
Yes. Graduate students are typically covered under the student insurance plan, although details such as session limits and reimbursement rates may differ from undergraduate coverage. Graduate students should carefully review their plan documents or contact the insurance provider to understand their benefits and any differences in coverage limits.
Graduate students may also have additional mental health resources available through their department or faculty wellness programs. It is often beneficial to combine therapy sessions with these campus resources for comprehensive support.
What should I do if I have questions about my coverage or need assistance?
Students with questions about coverage should contact their insurance provider directly. Insurance representatives can provide detailed explanations about benefits, guide students through the claims process, and help troubleshoot any issues related to submitting receipts or verifying eligibility.
In addition, students should communicate openly with their therapists regarding coverage concerns, session planning, and billing practices. Clear communication ensures a smooth therapy experience and helps students maximize the benefits of their insurance plan while prioritizing mental health support.




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